Last updated: 30 July 2026
DoodleSplash currently accepts orders for delivery within the United Kingdom only. We do not currently advertise or accept international delivery.
Each DoodleSplash product is produced after an order is placed. Please allow up to 10 business days for production before dispatch. Many orders may be completed sooner, but this is not guaranteed.
The available delivery service, charge and current estimate are displayed at checkout before payment. The overall delivery period includes production and carrier transit time.
Unless we agree otherwise, we will deliver your order within 30 days after the order is placed. If a material delay occurs, we will contact you and explain the available options.
Shipping charges are calculated and displayed at checkout. Any free-shipping offer applies only where its published conditions are met.
When tracking is available, it will be sent to the email address used for the order after dispatch. Tracking can take a short time to update after the label is created.
Items from the same order may occasionally arrive in separate packages. Where available, separate tracking information will be supplied.
Please check the delivery name, house number, street and postcode before submitting your order. Contact support@doodlesplash.co immediately if you find an error.
We cannot guarantee that an address can be changed after production or dispatch has begun. If an order cannot be delivered because the address provided was incomplete or incorrect, additional production or delivery costs may apply before a replacement can be sent. This does not affect your rights where the error was ours.
Carrier scans can occasionally be delayed. If tracking has not updated for an unusual period or the delivery estimate has passed, email support@doodlesplash.co with your order number.
If a parcel appears lost, we will investigate with the fulfilment and delivery partners and provide an appropriate remedy. If an item arrives damaged, retain the item and packaging and send clear photographs so that we can resolve the issue.
Shipping an order back is governed by our Return and Refund Policy. Contact us before returning anything; do not send customer returns to a printer or an address shown on a parcel without receiving return instructions from us.
Shipping questions can be sent to:
DoodleSplash Email: support@doodlesplash.co